RESUME & EXPERIENCE
EDUCATION
KENNESAW STATE UNIVERSITY
January 2015 - May 2018
Kennesaw State University
Kennesaw, GA​
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Bachelor of Science in Communication with a concentration in Media & Entertainment Studies
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President's List
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Graduation Date: May 10th, 2018
TRAVEL EXPERIENCE
STUDY ABROAD
May 2016- May 2018
Student Traveler
Kennesaw, GA
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Traveled to receive a better understanding of the world; including emerging in the culture, volunteer work, engaged in different characteristics, developed new learning skills & overcame challenges with learned experiences
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Extensive travel in Nigeria, France, & Peru
MEDIA & CREATIVE EXPERIENCE
SIXTHMAN
October 2018 - April 2019
Guest Services Ninja
Atlanta, GA
​Atlanta based hospitality, travel and leisure company specifying in producing and organizing music festivals at sea and land. Assisted in production as needed when contributing to sailing cruise festivities and developments. Actively addressed guest complaints with accurate positive results. Generated daily reports for the guest service team and company. Booked cruise dates, accepted payments and answered guest questions. Customized documents for cruise team or supervisor, including sign-in sheets, information and anything assigned by events planning staff. Accelerated sales skills to maintain full cruise/ event occupancy. Advised information about area attractions and provided directions. Analyzed customer data using EMS, Event Management System, and updated information whenever patrons changed information. Maintained financial accuracy by collecting deposits, fees and payments. Collaborated with all department staff to efficiently handle any task, if needed.
ATLANTA MOVIE TOURS
July 2017 - August 2018
Internship
Atlanta, GA​
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Learned the basics of the company, their objective & culture
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Developed weekly promotion & social media content
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Collected research & data to help guide marketing skills
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Maintained & organized paperwork using shared platforms
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Assisted in on set production as needed
HOUGHTON TALENT AGENCY
February 2018 - May 2018
Internship
Atlanta, GA
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Learned the basics of the agency
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Researched findings for film & television
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Maintained, filed, updated, & organized data using standards within shared platforms
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Provided general administrative & organizational responsibilities as needed
OWL RADIO
August 2016 - May 2018
Production/ Sound Engineer
Kennesaw, GA
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Former member of Kennesaw State University’s radio station, OWL Radio, GA’s number one online college radio station
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Created Public Service Announcements, ads, liners & more
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Developed radio engineering skills such as Adobe Audition (Basic)
MORELAND PHOTOGRAPHY
February 2017 - August 2017
Internship
Roswell, GA
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Accomplished the basic understandings of photography & fundamentals, assisted with weekly photoshoots & acquired equipment skills & soft editing skills such as Adobe Photoshop (Basic)
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Managed weekly promotions, social media content & research skills
MEBUS ARTIST/BRAND DEVELOPMENT
February 2017 - April 2017
Production / Venue Assistant
Kennesaw, GA
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Contributed in branding an ongoing student-organized concert titled Kennesaw Soundwave Acoustic Benefit
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Concert & raised $1000 with a team for Must Ministries
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Established a successful & effective pitch for Moxie and Sixthman executives
WORK EXPERIENCE
MELLOW MUSHROOM
September 2017 - Present
Server
West Cobb/Marietta, GA
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Ensure that guest have an enjoyable dining experience by providing quality guest service
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Provide ideal expertise through taking orders, serving food/ drinks, removing dinnerware from the table promptly, help & suggest guests in food & beverages by presenting the menu, engaging in small talk, being alert to guest needs, accurately processing payments/ handle cash & provide cheerful teamwork
RUBY TUESDAY
May 2013 - December 2016
Server & Host
Dallas, GA​
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Duties included familiarizing guests with the menu & daily specials, accurately recording food/ drink orders, running multi-course meals, & tallying bills.
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Menu knowledge: Memorize details of daily specials, seasonal menu items, & options, as well as rotating craft beer options
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Up-selling: Direct customers to meal add-ons & specialty drinks of perceived value to increase sales
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Success multitasking while remaining professional & courteous in fast-paced environments
TARGET
November 2013 - April 2015
Store Associate & Team Trainer
Dallas, GA
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Gained basic understanding of sales principles & customer service practices, knowledge of customer & market dynamics
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Acquired solid communication & interpersonal skills while increasing the ability to read, write & effectively communicate with customers, peers, & management
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Sufficiently practiced telephone etiquette
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Learned the ability to multi-task, while being attentive to customers & remaining flexible to the needs of the business
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Increased the ability to work as part of a team
AWARDS
3rd place People Category in the Kennesaw State University Education Abroad Photo Contest 2018
SKILLS